Delivery Information

At DMS Field Nets, we aim to get your order to you as quickly and safely as possible.

We know how important it is to know when your order has been dispatched and when you can expect it to arrive. We therefore aim to keep customers informed throughout the delivery process.

UK Delivery

We offer delivery throughout the UK.

Orders over £150 – FREE UK Delivery

Delivery charges for orders below £150 will be displayed at checkout before payment is made.

Dispatch Times

We aim to dispatch in-stock orders within 1–2 working days of receiving your order.

Orders placed at weekends or on UK bank holidays will normally be processed on the next working day.

During particularly busy periods, dispatch may occasionally take a little longer. If there is a significant delay with your order, we will do our best to contact you.

Delivery Times

Once dispatched, most UK orders should arrive within approximately 1–3 working days, depending on the courier and delivery service used.

Please remember that courier delivery times are estimates and occasional delays can occur which are outside our control.

Tracking Your Order

Where a tracked delivery service is used, tracking information will be provided once your parcel has been dispatched and accepted into the courier network.

Please allow a little time after receiving your tracking information for the courier's system to update.

Larger Fishing Tackle Orders

Some larger or longer items, including fishing rods and large fishing-tackle bundles, may require a specialist or oversized parcel service.

Delivery times and courier services can therefore vary depending on the size and weight of your order.

We take care when packaging rods and other fishing equipment to help protect them during transit.

Multiple Parcels

Larger orders or bundles may occasionally be dispatched in more than one parcel.

If your order has been split into multiple consignments, we will provide the relevant delivery information where available.

Checking Your Delivery

We recommend checking your parcel and products as soon as possible after delivery.

If your parcel arrives visibly damaged, please take photographs of the packaging before opening it where possible.

If an item is damaged, missing or incorrect, contact us as soon as possible so we can investigate.

Delivery Delays

If your order has not arrived within the expected timeframe, please contact us.

We will check the available tracking information and, where necessary, contact the courier to investigate.

Please don't hesitate to contact us if you're concerned about a delivery. We're here to help.

Delivery Address

Customers are responsible for providing a complete and accurate delivery address when placing an order.

Please check your delivery information carefully before completing checkout.

If you notice an error after ordering, contact us as soon as possible. Once an order has been dispatched, we may not be able to change the delivery address.

Questions About Your Delivery?

If you have any questions before or after placing an order, please contact us:

DMS Field Nets

Email: info@dmsfieldnets.co.uk
Telephone: 07958 358878
Website: www.dmsfieldnets.co.uk

Opening Hours:
Monday–Friday: 9am–5pm
Saturday: 10am–3pm